TNG Custom respects your privacy and collects only the information needed to respond to inquiries, process orders, provide customer service, and operate this website.
Information We Collect
When you place an order, submit a custom-order request, contact us, or use certain features of the website, we may collect information such as:
- Name
- Email address
- Phone number
- Billing and shipping address
- Order details
- Product selections and customization information
- Uploaded reference images, artwork, logos, or photographs
- Messages and other information you voluntarily provide
How We Use Your Information
Information may be used to:
- Process and fulfill orders
- Respond to custom-order inquiries
- Prepare or review custom designs
- Contact customers about orders
- Arrange shipping or local pickup
- Provide customer service
- Send transactional emails related to orders or account activity
- Maintain business and order records
- Protect the website from fraud, abuse, or security threats
Custom Order Uploads
Customers may upload reference images, logos, photographs, or artwork when requesting custom apparel.
These files are used only as needed to review, prepare, or complete the requested order unless otherwise agreed.
Please do not upload sensitive personal information that is not necessary for your order.
Payments
Payments may be processed by third-party payment providers connected to WooCommerce.
TNG Custom does not directly store full payment-card numbers on this website when payments are processed through an external payment processor.
Payment providers may collect and process information according to their own privacy policies.
Shipping
When an order is shipped, necessary customer and delivery information may be shared with shipping carriers or fulfillment services as needed to deliver the order.
TNG Custom uses email to send order notifications, respond to inquiries, and communicate about customer orders.
Transactional emails may be delivered through third-party email or SMTP services.
Cookies
This website may use cookies and similar technologies necessary for features such as the shopping cart, checkout, customer sessions, account access, website security, and site functionality.
Additional analytics or marketing cookies may be used if those services are added to the website. This policy should be updated if additional tracking or advertising tools are introduced.
How Long We Keep Information
Order and customer information may be retained for as long as reasonably necessary for accounting, customer service, legal, tax, fraud-prevention, and business-record purposes.
Custom-order requests and uploaded files may also be retained when necessary to complete or document an order.
Sharing Your Information
TNG Custom does not sell customer personal information.
Information may be shared only when reasonably necessary with service providers that help operate the business, such as payment processors, website hosting providers, email services, shipping carriers, and other vendors needed to complete an order or operate the website.
Information may also be disclosed when required by law or when necessary to protect the rights, safety, or security of TNG Custom, its customers, or others.
Protecting Your Information
Reasonable technical and administrative measures are used to help protect customer information. However, no website or internet transmission can be guaranteed to be completely secure.
Your Choices
You may contact TNG Custom to ask questions about personal information associated with an order or inquiry.
Requests involving deletion, correction, or access may be subject to legal, tax, accounting, fraud-prevention, or other legitimate recordkeeping requirements.
Children
This website is intended for customers who are able to make purchases or submit inquiries with appropriate authority. TNG Custom does not knowingly seek unnecessary personal information from children.
Changes to This Policy
This Privacy Policy may be updated as the website, business practices, or third-party services change.
Contact
Questions about this Privacy Policy can be sent to:
Last updated: September 28, 2026